Discover The Stones That Define Your Energy
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Frequently Asked Questions
What materials do you use?
We use natural gemstones, sterling silver (.925), and carefully selected metals.
For full transparency, please visit our Materials & Transparency page.
Are the pieces hypoallergenic?
Yes. We work with high-quality materials and hypoallergenic bath products that are suitable for sensitive skin.
Can I shower, swim, or sleep with my jewelry?
No. Jewelry should be removed before showering, swimming, or sleeping to preserve its finish and structure.
How should I care for my jewelry?
To maintain the quality and longevity of your jewelry, we recommend:
• Avoiding water exposure
• Keeping jewelry away from perfumes, lotions, and chemicals
• Storing pieces in a dry, cool place
• Handling with care to prevent impact or scratches
• Cleaning gently with a soft, dry cloth
• Avoiding water exposure
• Keeping jewelry away from perfumes, lotions, and chemicals
• Storing pieces in a dry, cool place
• Handling with care to prevent impact or scratches
• Cleaning gently with a soft, dry cloth
Are your accessories adjustable?
Yes. All of our accessories are adjustable, although adjustment ranges vary by design.
Some pieces adjust from size 5–9, while others adjust from size 9–12. Specific sizing details are listed in each product description.
Some pieces adjust from size 5–9, while others adjust from size 9–12. Specific sizing details are listed in each product description.
Will my jewelry look exactly like the photo?
Because we use natural stones, slight variations in color, shape, and texture are expected. These variations are a natural characteristic of authentic gemstones.
Is each piece unique?
Yes. Due to the natural characteristics of gemstones and the handmade process, no two pieces are exactly alike.
Are your pieces handmade?
Yes. All pieces are handcrafted, and slight variations may occur due to the use of natural materials.
Are your crystals synthetic?
No. All crystals used are 100% natural and sourced from different mines around the world.
Do you offer custom or personalized pieces?
Yes. Custom pieces are available on a limited basis. Please contact us directly to inquire about availability and timelines.
Do your jewels include a warranty?
Yes. All jewelry includes a warranty covering manufacturing defects.
What is your return policy?
We do not offer refunds. We provide exchanges or store credit only.
Returns are accepted for unworn or factory-defective items within 15 days of the delivery date.
For full details, please review our Return Policy page.
How long does shipping take?
Orders are processed within 1–3 business days. Once shipped, delivery typically takes 3–6 business days depending on location.
Tracking information is provided once the order ships.
Do you ship internationally and is my package insured?
At this time, we only ship within the United States.
Orders are insured based on the total purchase value. Orders valued at $100 or more include insurance coverage, although coverage may vary depending on the order amount.







