Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days. Processing time does not include shipping transit time.
Shipping Time
Estimated delivery time is 3–6 business days after the order has been shipped. Delivery times are estimates and may vary due to circumstances beyond our control, including carrier delays, weather conditions, or peak shipping periods.
Shipping Carriers
We ship orders via USPS and UPS, depending on the destination and service availability.
Shipping Rates
Shipping rates are calculated and displayed at checkout.
Free shipping may be offered on qualifying orders or during promotional periods.
Shipping Destinations
At this time, we ship only within the United States.
Tracking Information
Once your order has been shipped, a tracking number will be provided.
Customers are responsible for monitoring their shipment using the tracking information provided.
Lost, Damaged, or Delayed Shipments
Once an order has been transferred to the shipping carrier, we are not responsible for lost, damaged, or delayed shipments during transit.
Our responsibility is limited to cases of verified manufacturing defects in the jewelry.
Any shipping-related claims must be submitted directly to the shipping carrier.
Incorrect or Incomplete Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer. Refunds or replacements will not be issued in these cases.
Policy Modifications
We reserve the right to modify or update this Shipping Policy at any time without prior notice.