Refund policy

Return Policy

We do not offer refunds.
However, we gladly offer exchanges or store credit.
We accept unworn or factory-defective merchandise purchased through awenjewels@gmail.com within 15 days of the date the order is received.

To request an exchange or store credit, please complete our contact form. Our team will promptly respond with a personalized solution.

Return conditions:

• Items must be new, unworn, and in original condition
• Returns are accepted only for new items or factory defects
• Worn or custom items are not eligible for return

Thank you for choosing jewelry made with intention and care